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Terms and Conditions

1. Terms and Conditions (Terms of Service)

Effective Date: 11.01.2024

Welcome to Piece of Forest! By using our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully.

1.1 General Terms

•By accessing or purchasing from our store, you agree to be bound by these terms.

•You must be at least 18 years old or have parental permission to use this website.

1.2 Products and Orders

•All products are handmade, and variations in color, shape, or texture may occur.

•We reserve the right to modify or discontinue products without notice.

•Prices are subject to change without prior notice.

1.3 Payment

•Payments are processed through PayPal, Stripe, Venmo, Apple Pay, Google Pay.

•Prices are listed in USD.

•We reserve the right to cancel orders due to errors or fraud suspicions.

1.4 Shipping

•Please refer to our Shipping (SHIPPING & RUTERNS)Policy for details.

1.5 Refunds and Returns

•Refer to our (SHIPPING & RUTERNS) Policy for eligibility and process.

1.6 Limitation of Liability

•We are not responsible for any damage or loss resulting from misuse of our products.

•Our liability is limited to the value of the product purchased.

1.7 Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes will be resolved exclusively in courts located in Bastrop, Texas.

2. Privacy Policy

Effective Date: 11.01.2024

At Piece of Forest, we value your privacy. This policy explains how we collect, use, and protect your personal information.

2.1 Information We Collect

•Personal information: Name, address, email, and payment details.

•Cookies: To improve your browsing experience and collect analytics.

2.2 How We Use Your Information

•To process orders and send notifications.

•To improve our website and customer experience.

2.3 Data Protection

•Your payment information is processed securely through PayPal, Stripe, Venmo, Apple Pay, Google Pay.

•We do not sell or share your personal data with third parties, except as required by law.

3. Refund and Returns Policy

Effective Date: 11.01.2024

3.1 Eligibility for Returns

•Products must be unused and in original condition.

•Returns must be requested within 7 days of delivery.

3.2 Non-Returnable Items

•Customized or personalized products are non-returnable.

3.3 Refund Process

•Refunds will be issued to the original payment method within 7–10 business days.

•Return shipping costs are the responsibility of the customer unless the product is defective. 

4. Shipping Policy

Effective Date: 11.01.2024

We strive to process and ship orders promptly.

4.1 Shipping Locations

•We ship across the United States.

4.2 Processing Time

•Orders are processed within 9-12 business days.

4.3 Shipping Rates and Times

•Shipping rates are calculated at checkout.

•Delivery typically takes 12-15 business days, depending on location.

5. Disclaimer Policy

Effective Date: 11.01.2024

5.1 Product Disclaimer

Our products are crafted from natural materials like wood and preserved moss. Variations in color, texture, and appearance are natural and not considered defects.

5.2 Maintenance Disclaimer

•Avoid placing decorations in humid environments.

•Moss does not require water; exposure to water may cause damage.

6. Copyright and Intellectual Property Notice

All content on this website, including designs, images, and text, is the property of Piece of Forest and is protected by copyright law. Unauthorized use of our content or products is prohibited.

7. Security Measures

•Our website is secured with SSL encryption to protect your personal information.

•Payments are processed securely through trusted third-party providers (PayPal, Stripe, Venmo, Apple Pay, Google Pay).

•We do not store sensitive payment information on our servers. 

8. Cookie Policy

This website uses cookies to improve user experience. You may accept or decline cookies at any time. By continuing to use our site, you agree to our use of cookies.

9. Accessibility Statement 

We are committed to making our website accessible to everyone. If you experience any issues with accessibility, please contact us at [info.pieceofforest@gmail.com].

10. Age Restrictions

You must be at least 18 years old or have parental permission to make purchases on this website.

Contact Us

If you have any questions about these policies, please contact us:

Email: info.pieceofforest@gmail.com

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